Refund policy

REFUND POLICY

We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns under the following conditions.

Return Window

You have 30 days from the date you receive your order to request a return.

Eligibility

We accept returns for both defective and non-defective items. Items must be in their original condition, unworn, unwashed, and with all tags attached. We only accept returns on new items.

Non-Returnable Items

Final sale items are not eligible for return.

Exchanges

We do not offer exchanges. If you would like a different size or color, please return your original item and place a new order.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method as we are not responsible for lost return packages.

How to Return

To initiate a return, please contact us at support@amelisethelabel.com with your order number and reason for return. We will provide you with the return address.

Refunds

Once we receive and inspect your return, we will process your refund within 10 business days. Refunds will be issued to your original payment method.

Contact

Email: support@amelisethelabel.com

Phone: +1 (646) 384-9275

228 E 83rd St, New York, NY 10028, United States